{"id":21146,"date":"2022-04-13T12:02:41","date_gmt":"2022-04-13T12:02:41","guid":{"rendered":"https:\/\/dailyonlineoffer.com\/?p=21146"},"modified":"2022-09-16T12:06:09","modified_gmt":"2022-09-16T12:06:09","slug":"phonepe-customer-care-numbers","status":"publish","type":"post","link":"https:\/\/dailyonlineoffer.com\/blog\/phonepe-customer-care-numbers\/","title":{"rendered":"Grievance Redressal and Customer Care Support Information of PhonePe"},"content":{"rendered":"

Introduction of PhonePe<\/b><\/h1>\n

PhonePe is an Indian digital payment app that was founded in December 2015, by Sameer Nigam, Rahul Chari and Burzin Engineer. It went live in August 2016. PhonePe app is based on UPI (Unified Payments Interface) that allows the customer to use BHIM UPI, credit card, debit card or wallet to pay bills and utilities.
\n<\/span>
\n<\/span>Today we don\u2019t have to stand in long queues to pay our utility bills. Nor do we have to worry about carrying cash. No hassle of finding the exact amount or the shopkeeper giving us the unwanted toffees as a balanced amount. PhonePe has found a solution for all these problems. Just download the PhonePe app on your smartphone, register, link it with your bank account and you are ready to go. With just a scan and click, all the payments are taken care of without any room for fraud.<\/span><\/p>\n

With the convenience of 11\u00a0Indian languages, PhonePe users can\u00a0<\/strong><\/h3>\n
    \n
  1. Send and receive money,\u00a0<\/span><\/li>\n
  2. Recharge mobile, data cards and DTH,\u00a0<\/span><\/li>\n
  3. Pay utility bills,\u00a0<\/span><\/li>\n
  4. Pay at shops,\u00a0<\/span><\/li>\n
  5. Invest in tax saving funds and liquid funds,\u00a0<\/span><\/li>\n
  6. Pay for insurance,\u00a0mutual funds, gold, and silver,\u00a0<\/span><\/li>\n
  7. Book Ola\u00a0rides, Redbus tickets, flights, and hotels on\u00a0Goibibo through the Switch platform.<\/span><\/li>\n
  8. And much more.<\/span><\/li>\n<\/ol>\n

    Important contact details of PhonePe<\/b><\/h2>\n

    When it comes to money, there is always a possibility of issues related to delayed payments, pending payments, failed payments & much more. For grievance redressal, you can approach the below-mentioned hierarchy levels \u2013<\/span><\/p>\n

      \n
    1. \n

      Customer care support\u00a0<\/strong><\/h3>\n<\/li>\n<\/ol>\n

      In such cases, for any queries and assistance regarding PhonePe, you can always get in touch with their customer care support. They guarantee prompt assistance and resolve any grievances without any delay.\u00a0<\/span><\/p>\n

      PhonePe Customer Care Numbers
      \n<\/strong>
      \n<\/span>080-68727374<\/span>
      \n<\/span>022-68727374\u00a0<\/span><\/h3>\n

      In case you are not satisfied with the assistance or redressal at the customer care, you can approach them at:<\/span>
      \n<\/span>support@phonepe.com<\/span><\/a>\u00a0<\/span><\/p>\n

      You can also register your complaints and get your issues resolved with the help of the following information<\/span><\/p>\n

      \u00a0<\/p>\n\n\n\n\n\n\n\n\n\n\n\n
      Departments<\/td>\nContact Information<\/td>\n<\/tr>\n
      Merchant Helpdesk Number<\/td>\n080-6872-7777
      \n022-6872-7777<\/td>\n<\/tr>\n
      <\/td>\n<\/td>\n<\/tr>\n
      Grievance Report Email ID\/Portal<\/td>\nhttps:\/\/grievance.phonepe.com\/<\/a><\/td>\n<\/tr>\n
      Customer Support Email ID<\/td>\nsupport@PhonePe.com<\/td>\n<\/tr>\n
      Business Email ID<\/td>\nbusiness@PhonePe.com<\/a> (Business)<\/td>\n<\/tr>\n
      Payments\/Frauds Email ID<\/td>\npayments-fraud@PhonePe.com<\/td>\n<\/tr>\n
      Registered Address<\/td>\nPhonepe Private Limited
      \n(Formerly known as FX Mart Private Ltd. ),
      \nUnit No.001, Ground Floor, Boston House,
      \nSuren Road, Off Andheri-Kurla Road,
      \nAndheri (East) Mumbai-400093, Maharashtra, India.<\/td>\n<\/tr>\n
      Mailing Address<\/td>\nPhonepe Private Limited
      \nOffice-2, Floor 4,5,6,7, Wing A, Block A,
      \nSalarpuria Softzone, Service Road,
      \nGreen Glen Layout, Bellandur
      \nBengaluru, Karnataka-KA, Pin- 560103, India<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

      \u00a0<\/p>\n

        \n
      1. Nodal Officer or Grievance Officer \u2013 If your issue remains unresolved you can get in touch with the nodal officer \u2013<\/span><\/li>\n<\/ol>\n

        PhonePe Customer Care Number\/Address \u2013 Nodal Officer:<\/strong><\/h3>\n

        Contact Name: Anuj Bhansali <\/span>
        \n<\/span> Email:\u00a0<\/span>grievance.phonepe.com<\/span><\/a>
        \n<\/span> Phone: 080-68727374\/022-68727374 <\/span>
        \n<\/span> Address: Ashford Park View, Site No \u2013 9, <\/span>
        \n<\/span> Industrial Layout, Koramangala 3rd Block, 80 ft road,<\/span>
        \n<\/span> Bangalore-560034, Karnataka, India. <\/span>
        \n<\/span> Working hours: Mon-Fri 10 AM to 7 PM<\/span><\/p>\n

          \n
        1. Ombudsman Centre \u2013 In case your complaint has not been satisfactorily resolved within 30 days, you may escalate the issue to the digital ombudsman at\u00a0<\/span><\/li>\n<\/ol>\n

          You can lodge the complaint at \u2013 <\/span>https:\/\/cms.rbi.org.in\/<\/span>
          \n<\/span><\/a>Toll-Free PNo: 14448<\/span>
          \n<\/span>Email ID: <\/span>          crpc@rbi.org.in<\/span>
          \n<\/span><\/a>Address \u2013 Centralised Receipt and Processing Centre, Reserve Bank of India, 4th Floor, Sector<\/span>
          \n<\/span>17, Chandigarh \u2013 160017, India. <\/span>
          \n<\/span>For more details, please refer to the link\u00a0<\/span>          RBI Ombudsman<\/span><\/a>.\u00a0<\/span><\/p>\n

          FAQs Answered About PhonePe Customer Care Numbers\u00a0<\/b><\/h2>\n

          1) What is the PhonePe Helpline Number?\u00a0<\/strong><\/h3>\n

          PhonePe is a digital payment app. Along with a lot of conveniences, you might rarely find yourself in a situation where you need some help to rectify a transaction. This can be done only through Customer Care, who would register your complaint and do the needful. You may contact the PhonePe customer care through these numbers:<\/span>
          \n<\/span>080-68727374<\/span>
          \n<\/span>022-68727374\u00a0<\/span><\/p>\n

          2) How effective are PhonePe Complaint Numbers?\u00a0<\/strong><\/h3>\n

          \u00a0Since it is a Private company, PhonePe is always striving to provide hassle-free and seamless customer support. The complaint registration process is quick, simple, and easy to follow in 11 Indian languages. Your issue will be resolved within 3 \u2013 7 business days.<\/span><\/p>\n

          3) What to do when the UPI transaction has failed but money is debited from the account?\u00a0<\/strong><\/h3>\n

          In such a case, the money is usually credited into the account within a few business hours, but sometimes there is a delay due to technical issues. In such a situation, you may call PhonePe customer care or send an email for further assistance.<\/span><\/p>\n

          4) How do I know the status of my PhonePe transaction?<\/strong><\/h4>\n

          To know the status of your transactions, go to your transaction history available in the \u2018My Account section\u2019. You will also receive an SMS for every transaction. In case of an unsuccessful transaction, where you are sure that the money has not been debited from your account, you may either repeat the payment or contact the PhonePe customer care depending on the transaction issue to be resolved.<\/span><\/p>\n<\/body>","protected":false},"excerpt":{"rendered":"

          Introduction of PhonePe PhonePe is an Indian digital payment app that was founded in December 2015, by Sameer Nigam, Rahul Chari and Burzin Engineer. It went live in August 2016. PhonePe app is based on UPI (Unified Payments Interface) that allows the customer to use BHIM UPI, credit card, debit card or wallet to pay bills and utilities. Today we don\u2019t have to stand in long queues to pay our utility bills. Nor do we have to worry about carrying cash. No hassle of finding the exact amount or the shopkeeper giving us the unwanted toffees as a balanced amount. <\/p>\n","protected":false},"author":1,"featured_media":21304,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[17],"tags":[18,19,20,21,22,23,24],"class_list":["post-21146","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-domestic","tag-phonepe-customer-care","tag-phonepe-customer-care-contact-number","tag-phonepe-customer-care-number","tag-phonepe-customer-care-numbers","tag-phonepe-customer-care-support","tag-phonepe-customer-support","tag-phonepe-toll-free-helpline-number"],"yoast_head":"\nPhonePe Customer Care numbers | 24\/7 PhonePe Helpline Service<\/title>\n<meta name=\"description\" content=\"Contact on PhonePe Customer Care Number Also Email or Chat, All 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